Appointment booking
Show available slots, lock the appointment in the system, and send a reminder before it.
WhatsApp AI
A smart WhatsApp bot connected to your operations
Your customers message you on WhatsApp — so why is the reply manual and late? We design a conversation flow around one goal (booking, lead qualification, opening a request, support), and connect it to your systems so it completes the task inside the chat, and hands off to a person when needed with full context.
Use cases
A conversation that finishes the job
Lead qualification
Short questions to capture need, budget and city, then pass a ready lead to sales.
Opening & tracking requests
Create a ticket or service request, and give the customer a tracking number and an updated status.
Knowledge answers
Answers from company policies, pricing and working hours, instead of generic replies.
Smart escalation
Route sensitive cases to a person with a conversation summary and customer details.
Campaigns & follow-ups
Scheduled follow-up messages within WhatsApp policy and with customer consent.
Connection & operation
WhatsApp connected to the CRM and company systems
We use the official WhatsApp Business API, and connect the conversation to the CRM, the knowledge base and booking tools. Records are created and updated automatically, and conversations stay documented in one place. We tune the tone of replies to your brand, and clearly define what the bot does and when it stops and asks.
Define the goalOne measurable task we start with.
Design the flow and integrationsConversation steps, integrations, and escalation rules.
Run and monitorMeasure the automatic resolution rate, response time and customer satisfaction.
FAQ
Before you start
Do we need a new WhatsApp number?
You can use the official WhatsApp Business number; we help with verification and setup if it isn’t ready.
Does it understand the Saudi dialect?
Yes, we tune it to your customers’ common phrasing and how they are addressed.
What happens outside working hours?
It completes what it can (booking, request, answer), and leaves what needs a person in a clear queue for the team in the morning.
Start with one task on WhatsApp
Tell us the most frequent type of message you get on WhatsApp, and we’ll propose the conversation flow and the integrations it needs.